TERMS & CONDITIONS OF SERVICE
Charlie’s Too
Website: https://charliestoo.net/
Effective Date: June 16, 2026
1. Agreement to Terms
By accessing or using charliestoo.net (the “Website”), creating an account, placing an order, or purchasing products from Charlie’s Too (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms & Conditions of Service (“Terms”).
If you do not agree to these Terms, you must not access or use the Website or services.
2. Eligibility & Age Verification
All products sold by Charlie’s Too are intended for legal adult use only and may include nicotine, tobacco, hemp-derived, and other age-restricted products.
You must be 21 years of age or older to access, purchase, or receive any age-restricted products, except where a different age is expressly permitted by applicable law.
By placing an order, you represent that you meet all legal age requirements.
Valid government-issued photo ID may be required at checkout, pickup, and/or delivery.
Failure to provide valid ID may result in refusal or cancellation of the order without refund where permitted by law.
3. Products & Regulatory Compliance
Charlie’s Too may offer products and categories including vape devices, e-liquids, tobacco products, hemp-derived products, accessories, and related merchandise.
All products are offered subject to applicable federal, state, and local laws. You are solely responsible for ensuring that any product you purchase is lawful in your jurisdiction.
No Medical Claims
Products sold through the Website are sold “as is” and are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated in legally compliant product labeling.
Hemp Compliance
Any hemp-derived products sold through the Website are intended to comply with applicable law, including the 2018 Farm Bill where relevant.
4. Ordering, Pricing & Availability
Prices, promotions, and product availability are subject to change without notice.
We reserve the right to limit quantities, restrict purchases, or refuse service.
Orders may be canceled or refused due to inventory discrepancies, pricing errors, compliance concerns, suspected fraud, or payment issues.
Posting a product on the Website does not guarantee availability.
5. Payment Processing
Payments are processed through authorized third-party payment processors.
Charlie’s Too does not store full credit or debit card information.
By placing an order, you authorize all applicable charges, including product charges, taxes, shipping charges, delivery fees, service fees, and other disclosed amounts.
6. Shipping, Pickup & Delivery
Local Delivery
If local delivery is offered:
Delivery may be fulfilled by internal staff or third-party delivery partners.
Delivery availability may depend on order minimums, delivery zones, operating hours, and product eligibility.
Delivery times are estimates only and are not guaranteed.
We do not control driver conduct, traffic, route changes, or third-party platform outages once an order is dispatched.
Delivery fees and service fees are generally non-refundable.
In-Store Pickup
If pickup is offered:
Orders must be picked up by the verified purchaser unless otherwise authorized by us.
Government-issued ID may be required.
Once the order leaves the premises, the sale is final except as required by law or expressly approved by us.
Shipping
If shipping is offered:
Orders may be shipped through third-party carriers such as USPS, UPS, FedEx, or similar providers.
Shipping timelines are estimates and not guarantees.
We are not responsible for carrier delays, undeliverable packages caused by incorrect customer information, or delays outside our control.
7. Returns & Refunds
All purchases are governed by the applicable Refunds & Returns Policy, if posted on the Website.
Unless otherwise required by law or expressly approved by us:
All sales are final
Opened, used, consumable, or age-restricted products may not be eligible for return, refund, or exchange
Delivery orders may be non-refundable once accepted and dispatched
Certain limited exceptions may apply for incorrect, damaged, or defective items, subject to proof and timely notice
We reserve the right to approve or deny any request at our sole discretion, except where prohibited by law.
8. User Accounts
If the Website permits account creation:
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activity occurring under your account.
You agree to notify us promptly of any unauthorized use or suspected breach.
We reserve the right to suspend or terminate accounts at our discretion.
9. Prohibited Conduct
You agree not to:
Misrepresent your age, identity, or eligibility
Use the Website for unlawful purposes
Attempt to bypass age verification, security, or payment systems
Resell products where prohibited by law
Submit false, misleading, or fraudulent information
Interfere with the Website’s operation or security
Violations may result in order cancellation, suspension of service, account termination, or legal action.
10. Intellectual Property
All Website content, including text, graphics, logos, product images, icons, branding, software, and design elements, is the property of Charlie’s Too or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, republish, distribute, modify, or exploit Website content without prior written permission.
11. Third-Party Links & Services
The Website may contain links to third-party sites, tools, platforms, or delivery services. We are not responsible for the availability, content, policies, or practices of those third parties.
Your use of third-party services is at your own risk and subject to their own terms and policies.
12. Disclaimer of Warranties
The Website and all products and services made available through it are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Charlie’s Too disclaims all warranties, express or implied, including warranties of:
Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability of content
We do not guarantee uninterrupted, error-free, or secure access to the Website.
13. Limitation of Liability
To the fullest extent permitted by law, Charlie’s Too shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:
Your use of or inability to use the Website
Any product or service purchased through the Website
Delivery delays, dispatch errors, or third-party fulfillment issues
Unauthorized access to or use of your information
Website outages, interruptions, or technical failures
Our total liability for any claim shall not exceed the amount you paid for the specific order, product, or service giving rise to the claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless Charlie’s Too and its affiliates, owners, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:
Your use of the Website
Your violation of these Terms
Your violation of applicable law
Your misuse of products purchased through the Website
15. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
16. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes are effective immediately upon posting on the Website unless otherwise stated.
Your continued use of the Website after such changes are posted constitutes your acceptance of the revised Terms.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Charlie’s Too operates, without regard to conflict-of-law principles.
18. Contact Information
For questions regarding these Terms, please contact:
Charlie’s Too
Website: https://charliestoo.net/
Email: sgray159@comcast.net
